ServiceNow Business Analyst

About the job

Conviso Inc is looking to hire ServiceNow Business Analyst. This role comes with benefits, 401K & some accrued PTO. The Ideal candidate should have at least 1 year of experience as a business analyst for ServiceNow

Title: ServiceNow Business Analyst

Requirement: At least 1 year of experience as a business analyst for ServiceNow

Preferred Skills: Certified System Administrator (CSA)

Expected Deliverables: Roadmaps, R&D findings, Epic and Sprint planning, backlog grooming, user stories, OCM documentation creation, go-live activity checklist

Education: 4 years BS/BA

Required Skills:

• Demonstrated, specific experience with:
• Working in the ServiceNow platform, in at least one of the following modules: HRSD, ITSM, WSD, or GRC.
• Strong communication skills with both technical and non-technical audiences.
• Eliciting, analyzing, and documenting business and functional requirements for ServiceNow.
• Experience facilitating discovery workshops, stakeholder interviews, and product backlog grooming.
• Facilitating requirements gathering sessions to create user stories
• Experience creating functional specifications, wireframes, process maps, and supporting UAT.
• Ability to translate business requirements into ServiceNow configuration and development needs.
• Working in a Waterfall and/or Agile/Scrum environment and support project delivery.
• Developing training materials and providing training.